Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Orders placed through Salvera Vice are fulfilled by our trusted fulfillment partners. Processing times may vary depending on the item and fulfillment location.
Once your order ships, you will receive tracking information when available.
SHIPPING RATES
Shipping rates are calculated and displayed at checkout based on your order and delivery location.
FREE SHIPPING
Salvera Vice offers FREE standard shipping on qualifying U.S. orders of $100 or more.
Free shipping eligibility is based on the qualifying order subtotal. Available shipping options and estimated delivery dates will be displayed at checkout.
Customers may choose an available paid expedited or faster shipping option instead of free standard shipping when offered.
ESTIMATED DELIVERY
Delivery times vary by product, fulfillment partner, destination, and shipping method.
Our free standard shipping option currently has an estimated transit time of approximately 3–10 business days. Processing time may be separate from transit time.
Delivery dates shown at checkout are estimates and are not guaranteed.
MULTIPLE PACKAGES
Some Salvera Vice products are fulfilled from different locations. If your order contains multiple items, your order may arrive in separate packages and at different times.
You may receive separate tracking information for each shipment.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please contact us as soon as possible if you notice an error in your shipping information. Once an order has entered fulfillment or shipped, we may not be able to change or redirect it.
DELAYS & LOST PACKAGES
Carrier delays can occasionally occur after an order has shipped. Salvera Vice is not responsible for delays caused by shipping carriers, weather, service disruptions, or other circumstances outside our control.
If your tracking information shows an unusual delay or you believe your package has been lost, please contact us so we can help investigate the shipment.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. We may request photos of the item, packaging, and shipping label so we can review the issue.
RETURNS
Please review our Return & Refund Policy for information about returns, eligibility, and refunds.
CONTACT
For questions regarding your shipment, please contact Salvera Vice through our store contact page or the customer-service email listed on our website.